Ahem…Sorry about that. There’s something about cellular rate plans that just pushes me over the edge…
I’m about 15 months into my 2-year contract with Sprint when my wife’s phone starts to crap out. Sprint will get me a free phone if I sign up for a new 2-year contract. If I don’t sign up, a new phone will cost my about $150. Or, I can quit Sprint and switch to a 1-year contract at Verizon and also get a new phone. Then Sprint will charge me $150 for a new phone. Either way I have to pay $150 dollars to get my wife a new phone without renewing with Sprint, but the second way gets me out of the contract 9 months sooner.
So, done. Got the bill today. $150 as expected. But, oops, I forgot something. My phone and my parents’ phone are still on the plan, but now that my wife is off it, I don’t need 1400 minutes per month anymore. I’ll lower it to just the 500 minute plan.
So I call Sprint, and the nice person on the phone tells me that he’ll be happy to provide “excellent customer service” (so they say) by doing that, but I’ll have to restart the 2-year plan again. I tell him thank you and hang up. For some reason, I had been under the impression that I could change the number of minutes. Apparently, not only do they charge you for taking a phone out of the plan, but they want to exact a penalty for lowering your plan to compensate for the person no longer in the plan.
I do the math: Finishing out the current plan will cost $40/month more than switching to a new plan. Over 9 months that’s $360. Leaving Sprint right now will only cost $300 in cancellation charges. Looks like Sprint is going to pay me $60 to drop them.
Well, no. I’m going to have to pay Sprint $450 to get out of this stupid, stupid plan. I’ve just figured out a way to avoid paying them $510.
Fuckers.
Wow, so much anger from so many of you. Sprint really is in trouble.
This is a good place to start. Cramming charges is the key word.
http://www.fcc.gov/complaints
Lets start a lawsuit people! Other wireless companies have lost and had to pay… Sprint is long over due.
Hello, happy 2015.
I have never heard of this website but out of rage I googled “sprint is a fucking piece of shit” and this came up. I don’t blog and I rarely leave comments on anything. However, that being said, Sprint has managed to fuel a fire deep within me that has caused this post…
Let me start by saying that I’m 16 years old and I pay for my own phone bill. I have a job but I don’t make a lot of money. I have chosen quite possibly the cheapest fucking plan available to me and still my bill ends up being at least $15-$20 more than what I fucking signed up for. Now that may not sound like much, but to someone who gets paid minimum wage and works only a couple of hours on weekends, $100 starts to seem like a real fucking scam. That abomination of a fucking company is ripping me the fuck off. I’m not sure what writing this is going to do but if some sprint-corporate-fucker every manages to stumble upon this I want them to know that I am going to do all in my power to make sure that not a god damn person I know will every sign with your complete fucked up scam of a network.
Heh, I love the story of how you found this.
I can’t believe it’s been over ten years since I posted this and it still attracts comments. It’s been in the top Google search results for variations on “Fucking Sprint” for most of that time, and I guess it’s still doing pretty well. Thanks for a chuckle. I hope you figure something out.
I really agree with that, you know what, the selling people didnt tell me about the ACCOUNT CHARGES FEE, GOVERNMENT TAXES & FEES and the fucking SPRINT SURCHARGES. They say 2 phones plan and the cost per month fee is the total, but now I checked the bill, I have to pay fucking 66 dollars every month. fuck that, 233.48 total.
All can say is sprint is full of shit I have had a cell phone for more then 17 years and I have never seen anything like sprint fucking money stilling sons of bicths I will see ky take them for a ongoing investigation for there billing practices George Mcadams if any one wants to know about them I will set them straight sprint are fuller than anything I know of
George Mcadams, my bill hasn’t been right in 6 months. Every month I call & get case #’s and next bill, nope not fixed.I’ve spent countless hours on the phone with customer service people I know more than, and have even gone over the details of my bill with a supervisor. Was it right the next month? Nope. Is there a class action law suit I can get in on? Whose ongoing investigation for billing practices?
Thanks
I GOT MY DEAL WORKED OUT WITH THEM BUT NOT WITH OUT THE HELP OF F.T.C AND THE B.B.B
2 Words.
FUCK SPRINT.